For facilitation of overseas Pakistanis the office of the Federal Tax Ombudsman has been providing facilitation to the aggrieved taxpayers through redressal of their complaints against the Federal Tax functionaries comprising of the Department of Customs, Income Tax, Sales Tax and Federal Excise. In continuation of the efforts, Federal Tax Ombudsman Office Facilitation Desks for redressal of international passengers, have been inaugurated at international airports at Islamabad, Karachi, Quetta and Lahore.

To further extend the facility, the Office of the Federal Tax Ombudsman plans to open similar facilitation desks at Border Customs Stations all over the country in the coming months.